Submit an Admin Request
Request a Doctor’s letter, fit (sick) note, repeat prescription, test results and questions about a referral in addition to general queries.
Practice Feedback
Share your thoughts on your experience at our practice.
Request an update to your Patient Record
Update your personal details including
basic health questionnaire and carer
status.
Change of Contact Details Form
Update your personal details including your address and contact preferences.
Out of Hours and Emergencies
For health information and advice, or if you need medical help fast when we are closed, call NHS 111. NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.
In life threatening emergencies such as chest pain and severe shortness of breath you should call 999
When We Are Closed
Please call our out-of-hours GP team direct on 111 or ring the surgery on 0300 123 1131 and we will divert your call to them. This service is provided by SDUC (Staffordshire Doctors Urgent Care).
The following Walk-In Centre is also available for minor illnesses—just walk-in:
Haywood Walk-In Centre
High Lane, Burslem, ST6 7AG
Tel: 01782 673500
(Open 07:00 – 22:00 Monday – Friday and weekends from 09:00 – 22:00)
Finding Us
Middleport,
Stoke-on-Trent,
Staffordshire,
ST6 3PN
Non-urgent advice: Hospital Accident and Emergency (A&E)
University Hospital of North Staffordshire NHS Trust
City General, Emergency Department, Hilton Road, Hartshill, Stoke-on-Trent, Staffordshire ST4 6QG
Telephone: 01782 715444
Mid-Staffordshire NHS Foundation Trust
Stafford Hospital, Weston Road, Stafford, Staffordshire ST16 3SA
Telephone: 01785 230104
Please note: Stafford A&E is currently closed from 22:00 – 08:00
Mid-Cheshire Hospitals NHS Foundation Trust
Leighton Hospital, Middlewich Road, Crewe, Cheshire CW1 4QJ
Telephone: 01270 255141
Burton Hospitals NHS Foundation Trust
Queen’s Hospital, Belvedere Road, Burton upon Trent, Staffordshire DE13 0RB
Telephone: 01283 566333